Terms of Service

Services

Rough-In Systems sets up and maintains rental management software for property owners and licensed realtors: rent collection, payment reminders, maintenance requests, tenant messaging, owner reporting, listing pages, and tenant screening. Specific deliverables are described in your written proposal.

What we are not

We provide software and setup. We are not a property management company, real estate broker, attorney, or accountant, and we do not make leasing, screening, eviction, or legal decisions for you.

Payments and client funds

Rent and deposits are processed by third-party payment providers and go directly to the owner's account. Rough-In Systems never holds, receives, or transfers tenant or owner funds.

Fees and billing

Setup and monthly fees are listed on our pricing page and in your written proposal. Monthly fees are billed in advance and cover software licensing, hosting, and support. A door is a unit with an active lease on the system, billed on the 1st. Text and email usage is passed through at cost. The setup fee is non-refundable. Tenant screening fees, where used, are paid by the applicant to the screening provider.

Cancellation

Launch is month to month and can be cancelled any time. Managed and Full have a 12-month initial term, then continue month to month. When you cancel, service continues through the end of the paid period, and on request we will help export your tenant, lease, and payment records.

Your data

You own your property, tenant, and lease data. We use it only to provide the service.

Your responsibilities

You are responsible for your leases, screening criteria, and compliance with fair housing, landlord-tenant, and consumer reporting laws, and for having consent to text and email your tenants and applicants.

Limitation of liability

The service is provided as is. To the extent allowed by law, our liability is limited to the fees you paid in the three months before a claim.

Contact

Rough-In Systems · Salina, Utah 84654 · 435-979-0006